Shipping policy

Shipping Policy

Last Updated: 16-06-2026

Thank you for shopping with Vibeoraa. We are committed to delivering your orders safely, efficiently, and on time.

Order Processing Time

All orders are processed within 1–3 business days after order confirmation.

Orders placed on weekends or public holidays will be processed on the next working day.

During high-demand periods, promotions, or special sales events, processing times may be slightly extended.

Delivery Time

Estimated delivery times are:

Within Pakistan

  • Major Cities: 2–5 Business Days
  • Other Areas: 3–7 Business Days

Delivery times may vary depending on your location, courier services, weather conditions, or other unforeseen circumstances.

Shipping Charges

Shipping charges will be displayed at checkout before payment confirmation.

Promotional Offers

From time to time, Vibeoraa may offer:

  • Free Shipping
  • Discounted Shipping
  • Special Delivery Promotions

These offers will be clearly mentioned during the promotion period.

Cash on Delivery (COD)

Vibeoraa may offer Cash on Delivery (COD) services for eligible locations within Pakistan.

Customers are requested to ensure someone is available to receive and pay for the order upon delivery.

Order Tracking

Once your order has been dispatched, you may receive:

  • Tracking Number
  • Courier Details
  • Shipment Updates

through Email, SMS, or WhatsApp.

Delivery Delays

While we strive to ensure timely delivery, delays may occur due to:

  • Weather conditions
  • Public holidays
  • Courier service disruptions
  • Remote area delivery limitations
  • High order volumes

Vibeoraa is not responsible for delays caused by third-party courier companies after the package has been handed over for shipment.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

If an incorrect address, phone number, or recipient information is provided:

  • Delivery delays may occur.
  • Additional shipping charges may apply.
  • Vibeoraa will not be responsible for orders delivered to incorrectly provided addresses.

Failed Delivery Attempts

If a delivery attempt fails because:

  • The customer is unavailable,
  • The provided contact number is unreachable,
  • The address is incomplete or incorrect,

the order may be returned to us.

Additional shipping charges may apply for re-dispatching the order.

Damaged or Missing Packages

If your order arrives:

  • Damaged,
  • Incomplete,
  • Incorrect,

please contact us within 48 hours of delivery and provide:

  • Order Number
  • Photos of the package and product
  • Description of the issue

We will investigate and provide an appropriate solution.

International Shipping

Currently, Vibeoraa primarily serves customers within Pakistan.

International shipping availability may vary and will be announced as services expand.

Customer Support

For shipping-related inquiries, please contact:

Vibeoraa
📧 Email: support@vibeoraa.com
📱 WhatsApp: [+923009198911]
🌐 Website: www.vibeoraa.com

Our Commitment

At Vibeoraa, we strive to conduct business with honesty, transparency, and customer care. We are committed to ensuring that every order is handled responsibly and delivered with professionalism.

Thank you for choosing Vibeoraa.